Privacy Policy

At IoniX Energy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you browse or purchase from our site, we may collect:

  • Personal Information: name, email, shipping address, billing address, phone number, and payment details.

  • Device Information: browser type, IP address, time zone, and cookies used to optimize your experience.

  • Order Information: details about items purchased, payment method, and order history.

2. How We Use Your Information

We use your information to:

  • Process orders and provide order updates

  • Communicate with you via email or SMS (with consent)

  • Personalize your shopping experience

  • Improve our site and marketing efforts

  • Detect and prevent fraud or abuse

3. Sharing Your Information

We share your information only when necessary:

  • With service providers (e.g., payment processors, shipping carriers) to fulfill orders

  • With Shopify, our eCommerce platform, for secure transactions

  • As required by law, in response to legal requests or to protect our rights

We never sell or rent your personal data.

4. Cookies & Tracking

We use cookies and similar tracking technologies to:

  • Keep items in your cart

  • Analyze site traffic and usage

  • Improve website performance

  • Deliver targeted ads via platforms like Google and Meta

You can control or disable cookies in your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us

6. Data Security

We take security seriously. Our site uses industry-standard encryption and secure servers to protect your personal information.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.

Contact Us

For questions about this Privacy Policy or your personal data, contact us.